For online purchases: You have 30 days from the delivery date of your order. Item(s) to be exchanged at a Apex Store only where the same category is available. If a Spex Store is not in your city, you have 7 days from the delivery date of your order.

Delivery charges starting from PKR 120 TO PKR 260, applicable on all orders.

Our courier delivery partners will make 2 attempts to deliver your parcel. Kindly ensure that the address, state, and city while placing an Order given is accurate. On the second failed attempt, your order will be returned. If you have already paid for this order, your payment will be refunded within 10 days once the order is returned to our warehouse and up to two billing cycles for the credit to appear on your credit card statement.

Your Order should be delivered within:

2-4 days for Karachi.

4-8 days for other cities.